Privacy Policy

This privacy policy explains how InSecret ("we", "us", "our") collects, uses, and protects your personal data, in line with UK GDPR and the Data Protection Act 2018.

1. Who We Are

InSecret is a private investigation practice based in Manchester, operated by Dan Dorney, providing services across the North of England.

2. What Information We Collect

When you contact us, we may collect your name, phone number, email address, and any details you choose to share about your case through our contact form, by phone, or by email.

3. How We Use Your Information

We use your information solely to respond to your enquiry, assess whether we can assist with your case, and to carry out any investigation you instruct us to undertake. We do not use your information for marketing purposes without your explicit consent.

4. Case-Related Data

Where you instruct us to carry out an investigation, we may collect and process additional personal data relevant to that case, including information about third parties where necessary to the investigation. This is handled in line with UK GDPR principles of lawfulness, fairness, and necessity, and only for the purpose it was collected.

5. Who We Share Your Information With

We do not sell or share your personal data with third parties for marketing purposes. Information may be shared with solicitors, courts, or other relevant parties only where necessary to carry out your instructed case, or where required by law.

6. How We Store Your Information

Your information is stored securely and is only accessible on a need-to-know basis. We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

7. Your Rights

Under UK GDPR, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to any legal obligations we may have to retain it), and object to how your data is processed. To exercise any of these rights, contact us using the details below.

8. Cookies

This website does not currently use tracking or advertising cookies. If this changes, this policy will be updated accordingly.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this privacy policy from time to time. The current version will always be available on this page, with the date of last update shown above.

11. Contact Us

If you have any questions about this privacy policy or how your data is handled, or wish to exercise your data rights, contact us at enquiries@insecret.co.uk or 07348 183612.

12. Complaints

If you're unhappy with how we've handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.